CPP has implemented a voluntary safety recall of steering pitman arm part #5557PA-M. The pitman arm has been identified to have some manufacturing inconsistencies. As we have continued to monitor and evaluate the pitman arm’s performance, we have concluded that it is necessary to recall a certain number of pitman arms isolated to only one manufacturer during a specific period of time. Some of you may have already received a recall notice, others may be receiving one soon. We are asking that this matter be taken seriously! Please contact us as quickly as possible to help us determine whether your vehicle is affected by this recall.
It is our goal to recover as many of the suspect pitman arms as humanly possible and once removed, permanently get them out of circulation. Replacement pitman arms are currently available to help this process move forward quickly and minimize the inconvenience to anyone who may be affected.
This is not a shining moment for CPP and we sincerely wish we were not putting any of our customers in this position. We are trying hard to navigate this recall process as quickly and efficiently as possible. We are also reviewing our internal engineering, inspection and destructive testing processes and making the necessary changes to ensure something like this can never happen again.
If you have already responded to this notice, we thank you for your immediate attention.
CPP part number #5557PA-M Manual Steering Pitman Arm for 1955-57 Chevy Car purchased, received separately, or as a component of specific steering kits (listed below) between June 2015 and December 2016. Some inconsistencies in the manufacturing process have been discovered and have raised serious concerns about the integrity of the pitman arm supplied during that time. Your pitman arm could have been purchased directly through CPP or through a stocking authorized dealer below.
Included, but not limited to:
If you've purchased or received part #5557PA-M (as specified above) between June 2015 and December 2016, inspect your pitman arm to see if it’s welded on the bottom of the ball stud (the side nearest the road) as well as the upper side near the base of the ball stud. If your pitman arm is not welded on the upper side nearest the base of the ball stud, to avoid accident, serious injury or death, discontinue operating your vehicle until the inspection and identification process of your pitman arm has been completed.
Please contact CPP’s dedicated recall management team at 1-833-710-8788 or email us at firstname.lastname@example.org. Please have as much information as possible regarding your purchase to assist us in the identification process of your pitman arm.
Please refer to the installation instructions sheet here when replacing your new pitman arm:
We would like to take this time to offer our sincere apologies for any inconvenience this may have caused.
CPP Management Team
Copyright © 2017 · All Rights Reserved · ClassicPerform.com